Privacy Policy

Last Updated: 23 October 2025

Company: Wine Nod Pte. Ltd. ("Wine Nod", "we", "us", or "our")

Governing Law: Republic of Singapore

Wine Nod values your privacy and handles all personal data in compliance with the Personal Data Protection Act 2012 (PDPA).

1. Information We Collect

  • Personal details (name, contact, email, address)
  • Payment details (processed via Stripe)
  • Wine inventory records (name, vintage, condition, provenance)
  • Account and device information (logins, IP, browser, sessions)
  • Communication records (inquiries, support chats, delivery coordination, and service interactions)

2. Use of Information

  • To provide and improve Wine Nod's services
  • To process payments and verify transactions through Stripe
  • To manage inventory, delivery, and member communications
  • To maintain records, resolve disputes, and ensure compliance
  • To send operational updates and promotional materials (with consent)

3. Legal Basis

Data is processed under PDPA based on:

  • Your consent
  • Contractual necessity
  • Legal compliance
  • Legitimate interests (security, fraud prevention, improvement)

4. Disclosure

We share data only with:

  • Storage, logistics and third-party operational partners
  • Stripe (payment processing)
  • IT and communication vendors supporting platform operations
  • Regulators or authorities as required by law

No data is sold or rented to third parties.

5. Data Retention

Data is kept only as long as necessary for service or legal obligations, then securely deleted or anonymised.

6. Data Security

Wine Nod employs SSL encryption, access control, and secure storage to protect data. While we take all reasonable precautions, digital transmission always carries inherent risk.

7. Your Rights

Under PDPA, you may:

  • Access or correct your personal data
  • Withdraw consent for non-essential uses
  • Request deletion (subject to regulatory requirements)

Contact: hello@winenod.co

8. International Transfers

Data is primarily stored in Singapore; if transferred overseas, it will remain subject to equivalent protection under PDPA standards.

9. Cookies and Analytics

Cookies and analytics tools are used for functionality and performance tracking. You can disable cookies, but some features may not function properly.

10. Updates to This Policy

Wine Nod reserves the right to update this Privacy Policy at any time to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised "Last Updated" date.

11. Contact

For questions or feedback, please contact: hello@winenod.co